Dells ProSupport Plus er den eneste komplette supportservice, der kombinerer prioriteret adgang til ekspertsupport, reparationer efter hændelige uheld og proaktiv overvågning for automatisk forebyggelse og løsning af problemer. Prioriteret telefonadgang til ProSupport-teknikere, 24/7/365. Personlig teknisk salgsrepræsentant (til kunder med minimum 1.000 ProSupport Plus-systemer). Supportsamarbejde. Proaktiv problemregistrering. Forudsigende problemforebyggelse. Månedlig oversigt og kontraktrapportering (til kunder med minimum 1.000 ProSupport Plus-systemer). Automatiseret sagsoprettelse.
Product no 1000663061
Model FW3L3_1PS3PSP
Brand
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EAN
Weight kg
Produktbeskrivelse | Dell Opgrader fra 1 År ProSupport til 3 År ProSupport Plus - support opgradering - 3 år - on-site |
Type | Support opgradering |
Service inkluderet | Reservedele og arbejdskraft |
Placering | On-site |
Totale kontraktperiode | 3 år |
Svartid | Næste forretningsdag |
Servicen er åben | 10 timer om dagen/ 5 dage om ugen |
Pristype | Near-Point-Of-Sale (NPOS) |
Designet for | Dell Canvas 27; Precision 3240 Compact, 3240 Compact BTX, 3260 Compact, 3431, 3440 Small Form Factor, 3440 XE Small Form Factor, 3450 Small Form Factor, 3450 XE Small Form Factor, 3460 Small Form Factor, 3640 Tower, 3640 XE Tower, 3650 Tower |
General | |
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Full Contract Period | 3 years |
Location | On-site |
Pricing Type | Near-Point-Of-Sale (NPOS) |
Response Time | Next business day |
Service Availability | 10 hours a day / 5 days a week |
Service Included | Parts and labor |
Details | |
Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday | Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday | Technical support - |
Compatibility Information | |
Designed For | Dell Canvas 27 | Dell Precision 3240 Compact, 3240 Compact BTX, 3260 Compact, 3431, 3440 Small Form Factor, 3440 XE Small Form Factor, 3450 Small Form Factor, 3450 XE Small Form Factor, 3460 Small Form Factor, 3640 Tower, 3640 XE Tower, 3650 Tower, 3 |