HPE Proactive Care Service (Proactive Care) tilbyder et integreret sæt af reaktive og proaktive tjenester, der er designet til at hjælpe dig med at forbedre stabiliteten og driften af din konvergerede infrastruktur for at opnå bedre forretningsresultater. I et komplekst konvergeret og virtualiseret miljø skal mange komponenter arbejde effektivt sammen. Proactive Care er specielt designet til at understøtte enheder i disse miljøer og giver forbedret support, der dækker servere, operativsystemer, hypervisorer, storage, SAN'er (storage area networks) og netværk.
Product no 996214882
Model U5KK6E
Brand Hewlett Packard Ente
EAN
Weight 1 kg
Produktbeskrivelse | HPE Proactive Care 24x7 Software Service - teknisk understøtning - for VMware vSAN Enterprise - 5 år |
Service & Support | Teknisk understøtning |
Service inkluderet | Telefonrådgivning |
Totale kontraktperiode | 5 år |
Svartid | 2 timer |
Servicen er åben | 24 timer om dagen / 7 dage om ugen |
Softwaretitel | VMware vSAN Enterprise |
Licenstype | Opgraderingslicens |
Antal licenser | 1 processor |
Valideringsperiode for licens | 5 år |
Licens Detaljer | ESD |
Opgradering fra | VMware vSAN Advanced |
General | |
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Full Contract Period | 5 years |
Response Time | 2 hours |
Service Availability | 24 hours a day / 7 days a week |
Service Included | Phone consulting |
Type | Technical support |
Software | |
Installation Type | Locally installed |
License Qty | 1 processor |
License Type | Upgrade license |
Licensing Details | ESD |
Software License - Validation Period | 5 years |
Software Title | VMware vSAN Enterprise |
Upgrade from | VMware vSAN Advanced |
Details | |
Service & Support | Phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday | E-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday | Fax-on-demand - 5 years - availability: 24 hours a day / Monday-Sunday | |
TechnicalSpecifications | |
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Service Method | Software Support |
Warranty Coverage | In Warranty |
Service Level (Coverage) | 24x7 |
Duration (Term) | 5 Years |
Response Time | 2 Hours Hardware Response |
Support Service Type | Proactive Care |