HPE Proactive Care 24x7 Software Service HPE Integrated Lights-Out (iLO) Advanced Pack med 1 års 24x7 support 3år
HPE Proactive Care 24x7 Software Service - Teknisk understøtning - for HPE Integrated Lights-Out (iLO) Advanced Pack med 1 års 24x7 support - telefonrådgivning - 3 år - 24x7 - responstid: 2 t
1 443,00DKK1 154,40DKK excl. VAT
Med HPE Teknisk softwaresupport får du omfattende service og omkostningsbesparende opdateringer som en hjælp til bedre ydelse og tilgængelighed for software fra såvel HPE som andre førende leverandører.
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Product no 994556681
Model U3M69E
Brand Hewlett Packard Ente
EAN
Weight 0.99 kg
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Product information and specifications are guiding only. Without notice, these can be subject to change by the manufacturer. This applies for product images as well.
| Produktbeskrivelse | HPE Proactive Care 24x7 Software Service - teknisk understøtning - for HPE Integrated Lights-Out (iLO) Advanced Pack med 1 års 24x7 support - 3 år |
| Service & Support | Teknisk understøtning |
| Service inkluderet | Telefonrådgivning |
| Totale kontraktperiode | 3 år |
| Svartid | 2 timer |
| Servicen er åben | 24 timer om dagen / 7 dage om ugen |
| Softwaretitel | HPE Integrated Lights-Out (iLO) Advanced Pack med 1 års 24x7 support |
| General | |
|---|---|
| Full Contract Period | 3 years |
| Response Time | 2 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Phone consulting |
| Type | Technical support |
| Software | |
| Software Title | HPE Integrated Lights-Out (iLO) Advanced Pack w/1 Year 24x7 Support |
| Details | |
| Service & Support | Phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday | Web knowledge base access - 3 years | New releases update - 3 years |
HPE 3 Year Proactive Care 24x7 iLO Advanced for Non Blade Service
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.
HPE Proactive Care Svc can help you to improve the return on your investment with features designed:
- To help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
- To help provide recommendations for firmware version and software patching on supported products to help prevent problems
- To help provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices
- To help provide access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology
Specifications
| TechnicalSpecifications | |
|---|---|
| Service Method | Software Support |
| Warranty Coverage | In Warranty |
| Service Level (Coverage) | 24x7 |
| Duration (Term) | 3 Years |
| Response Time | 2 Hours Hardware Response |
| Support Service Type | Proactive Care |
