HP Active Care hjælper IT-afdelingen med at opnå optimal oppetid og hurtig løsning af problemer med HP-enheder. Med teknisk fjernsupport, forudsigende analyse af enhedens tilstand, service til afhjælpning og Next Business Day Onsite Response sørger HP Active Care for, at medarbejderne hele tiden kan arbejde både på kontoret og på farten.
Product no 998082499
Model U22Y1E
Brand
Hewlett-Packard
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EAN
Weight 0.99 kg
Produktbeskrivelse | Electronic HP Care Pack Active Care Next Business Day Hardware Support for Travelers with Defective Media Retention - support opgradering - 4 år - on-site |
Type | Support opgradering |
Service inkluderet | Reservedele og arbejdskraft |
Placering | On-site |
Totale kontraktperiode | 4 år |
Svartid | Næste forretningsdag |
Servicen er åben | 9 timer om dagen / 5 dage om ugen |
Tildækkdede konfigurationer | 1/1/x garanti |
Designet for | ProBook x360 11 G1 Education Edition Notebook, 11 G3 Education Edition Notebook, 11 G4 Education Edition Notebook, 440 G1 Notebook |
General | |
---|---|
Covered Configurations | 1/1/x warranty |
Full Contract Period | 4 years |
Location | On-site |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Service Included | Parts and labor |
Details | |
Service & Support | Extended service agreement - parts and labor - 4 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday | Technical support - remote diagnosis - 4 years | Defective media retention - 4 years |
Compatibility Information | |
Designed For | HP ProBook x360 11 G1 Education Edition Notebook, 11 G3 Education Edition Notebook, 11 G4 Education Edition Notebook, 440 G1 Notebook |