FAQ - 8 - Website questions

No, unfortunately we do not offer a price guarantee, but strive to always have competitive prices. That is why we adjust our prices continuously, both via our systems and manually.

You can find your invoice as a PDF under each order in your order list. 

Once you have clicked on the order you want an invoice from, you can find a link on the right side with the text Downloade invoice. 
​​​​​​​This link will start a download of an invoice for that order. 

You can find your order list by clicking here.

You can track your packages using the track & trace information that you can find under each order in your order history.

To find your order overview, click on My toolbox in the menu at the top of the website, where you select Order overview.

You can also find your order summary by clicking here.

Once you have entered your order overview, you will be able to see a list of all the orders you have ordered from us.

To find track & trace information on an order, click View the order based on the order for which you want to find track & trace information.

Here you have to click on See tracking numbers to see your track & trace number.

Please note that it can take up to 24 hours for updates to be visible on the carrier's website.

You can find the search box at the top of our website.

​​​​​​​There you can enter the keyword you want to search for.

Yes, through our Printer Toner Guide on our website you can be absolutely sure that you find exactly the toner you need for your printer.

You can find our Printer Toner Guide ​​​​​​​here.

Yes, you can view your order summary on the website.

To find your order summary you have to click on My toolbox menu at the top of our website, and click on my orders.

You can also find your order summary by clicking here.

You can se your order status in your order summary on our website. 

To find your order summary you need to click on the My toolbox menu at the top of our website and then click on My orders. 

You can also find your order summary by clicking here.